![]() Uncheck the Passwords box when clearing your history if you want to retain any passwords you have saved in your browser. Ensure you have the best possible experience with Asana by updating your browser to the latest version. You may run into issues with Asana if you are running an outdated version of a browser. Update browsersĪsana only supports the most up-to-date, official browser version. If you're using Chrome, try using an Incognito window (which does not employ your installed extensions) to use Asana. ![]() ![]() Be sure to indicate exactly which steps you’ve already tried so that we can better assist you. If you are still experiencing issues after trying the steps above, contact our Support Team. Check the Asana Status page to see the current status of our servers.Check your ability to establish a WebSocket.Test for the issue in another one of our supported browsers below to see if the issue is isolated to only one browser or across multiple browsers.Clear your browser’s history/cache/cookies.Update your browser to the latest version.Disable any browser extensions you have turned on.Try these troubleshooting tips to see if they will resolve your issue: If you see a unique error phrase, be sure to note it down so that you can send it to our Support Team if the troubleshooting tips below do not resolve your issue. Seeing a popup message indicating Asana needs to be reloaded.
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